Furniss (Proper Cornish) Limited are closely monitoring the outbreak of the respiratory illness caused by a novel coronavirus (2019-nCoV), first identified in Wuhan, Hubei Province, China. 


What is Coronavirus?

Coronaviruses are a large family of viruses that usually cause respiratory illness. They include viruses that cause the common cold and seasonal flu, as well as more serious illnesses like Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).

A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans.

The 2019 Coronavirus is referred to as a novel coronavirus.


What are the symptoms?

Signs of infection include high fever (>38ºC) together with one or more respiratory symptoms like coughing, shortness of breath and breathing difficulties.


Can the virus be passed on through food?

Experience with SARS and MERS suggest that people are not infected with the virus through

food.  So, it is unlikely the virus is passed on through food and there is no evidence yet of this

happening with the 2019 Coronavirus.  Coronaviruses need a host (animal or human) to grow in and cannot grow in food. Thorough cooking is expected to kill the virus because we know with SARS that a heat treatment of at least 30min at 60ºC is effective.


Coronaviruses are most commonly passed between animals and people and from person to

person. The source of the 2019 virus is believed to be animals, but the exact source is not yet known.  The virus is commonly passed on through direct mucus membrane contact by infectious droplets e.g. breathing in airborne virus from the sneeze of someone who is infected.  Investigations in China are continuing to identify the source of the outbreak and ways it can be passed on to people.


For further information see the link below:




Mitigating actions being carried out by Proper Cornish and Furniss

We have a dedicated team in place to monitor the situation carefully as it develops, and to mitigate any potential impact on our customers, colleagues and suppliers.


Our suppliers have been contacted to evaluate their status with regard this outbreak. We

have no reason, as yet, to suspect that future supplies are likely to be affected however we

remain alert for any developments.




As a precautionary measure, we are not permitting Colleagues to travel to high risk areas and will adopt a self-isolation approach as required.

We have minimised visits to our offices and are using other arrangements such as conference calls or telepresence to maintain communications, but limit physical interactions.

We are screening any visitors to our premises by means of a questionnaire which on completion is reviewed prior to any visit.

Strict hygiene practices continue to be in place for all.

Further information

The World Health Organisation is providing up to date information on the outbreak and health

advice to people via the following website link:



This position statement will be revised and updated as new information emerges.

Thank you for your continued support.

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Made in Cornwall


At Furniss, we’ve been crafting quality biscuits in Cornwall, using perfected recipes since 1886 – that’s why we have decided to join the Made in Cornwall scheme.

Cornwall is renowned for being a special place, rich in heritage with outstanding natural beauty. It is home to a vibrant business community, and has built a reputation for quality and excellence. The Made in Cornwall scheme showcases the very best of Cornish-made products.

Cornwall County Council’s Trading Standards Service launched the ‘Made in Cornwall’ scheme in 1991 to protect the identity of genuine Cornish products. It introduced the distinctive Engine House logo that members of the scheme can use on their products so that the public can buy in the knowledge that what they are purchasing is indeed, Made in Cornwall.

We’re proud of our Cornish heritage, proud to produce our products in the heart of Cornwall and proud to be part of the Made in Cornwall scheme – Cornwall is where our heart is.

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BRC Grading


At Furniss, we are delighted to have achieved our BRC Grade A. Food Safety is of utmost importance when working at any stage of the food supply chain to protect consumers, meet legal obligations and safeguard a brand. Achieving this level of accreditation is a testament to how seriously we take our responsibilities and gives our customers the highest confidence that when dealing with us, they know that they are in safe hands.Read More

Throughout 2019, we supported The Hugs Foundation by having them as our company chosen charity of the year. By holding cake sales, running half marathons, bucket collections and many other activities, we are extremely pleased to say that we raised a total of £3,244.16 for the charity.

We are delighted to have decided to support The Hugs Foundation for a further year throughout 2020.

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On 6th-8th December, we are exhibiting at the Fowey Christmas Market, one of Cornwall’s most well-known Christmas events with a rich history of providing over 12,000 visitors with quality, locally produced food, drink and festive gifts.

From 11th-19th December, we are also exhibiting at the Truro Winter Gift Fayre, which aims to become one of Cornwall’s most well-known Christmas events, with theming that encapsulates the spirit of winter magic and Christmas festivities with decorations and warm twinkling lights.

At both shows, we will be exhibiting our new branded Furniss jute bags and beautiful Christmas range.

The Health and Wellbeing of our colleagues at Furniss is of utmost importance to us, and it is amazing to have recognition for the work undertaken – with many more exciting plans for the future.

The Cornwall and Isles of Scilly Workplace Health Award is a county standard of good practice and a quality mark of Health and Wellbeing in the Workplace. The aim of the award is to act as a toolkit to encourage employers to think about ways to improve the health and wellbeing of their employees.

We will continue to put the staff wellbeing as our key strategic objective, and understand the importance of health in the relation to happiness, productivity and engagement.

Gerald Allen, our Operations Director is taking part in Exeter’s Great West Half Marathon on Sunday 13th October 2019. He will be raising money for our company’s chosen charity, The Hugs Foundation. If you would like to help Gerald raise money for this great case, you can donate directly to his fundraising page here. JustGiving sends your donations straight to the Hugs Foundation UK and automatically reclaims Gift Aid if you are a UK taxpayer, so your donation is worth even more!Read More

A delightful new range


We’re extremely excited to launch our fabulous new “Delights” range into the biscuit market. The range is available in both skillet and drum format, perfect for the every-day eat occasion or as a beautiful gift. The bold and modern packaging, specifically designed to stand out on the shelf, has been illustrated by our in-house graphic designer to represent each tasty flavour.

The flavours include a chocolate chip oat crunchie, a blossom honey oat crunchie – which are both palm oil free – Sicilian lemon crisp and a dark chocolate chip ginger.

We love creating new and exceptional biscuits, just as our founder John Cooper Furniss, did back in 1886. His passion for using only the best ingredients, sourced locally where possible, and exacting attention to detail quickly secured Furniss a reputation for serving the tastiest biscuits in town. Our talented development chef has created this beautiful biscuit range to incorporate modern trends, to the same exacting high quality that Furniss has become renowned for.

Today, we bake as we have always done: in Cornwall, driven by the history of John Cooper Furniss and his passion for creating the best products possible.


We’re delighted to have retained our Gold Healthy Workplace Award.

The Cornwall and Isles of Scilly workplace Health Award is a county standard of good practice and a quality mark of health and wellbeing in the workplace. The aim of the award is to act as a toolkit to encourage employers to think about ways to improve the health and wellbeing of their employees. The health and wellbeing of all 240 colleagues here at Proper Cornish and Furniss is so important to us, and it’s fantastic to have recognition for the work undertaken over the last two years with many more plans in the future.

We will continue to put staff wellbeing as a key strategic objective, and understand the importance of health in the relation to happiness, productivity and engagement.

Have you got the bottle?


As part of our commitment to health, wellbeing and the environment, we have joined the Refill Cornwall campaign, whereby members of the public can call into Reception at Proper Cornish or Furniss to refill their water bottles with tap water. Currently less than 30% of people in the UK drink tap water in a reusable bottle, despite the fact we are lucky to have some of the best quality, free drinking water in the world. Refill makes refilling a reusable water bottle easy and more socially acceptable than buying a single-use plastic drinks bottle. If just one in ten Brits refilled once a week, we’d have 340 million less plastic bottles in circulation and help to prevent the plastic pollution from entering our rivers and seas. We are committed to reducing the use of single use plastics, so we are delighted to have signed up for this scheme. We now appear on Refill Cornwall’s website, and stickers are displayed in our windows to promote that we are a Refill Cornwall Centre.

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